Support

Huayou Tianyu

  • Faq
  • Services
  • Service Policy

    Pre sales service

    Our pre-sales services for you include: consulting services for machinery and equipment by your engineering and technical personnel, user departments, supply departments and other personnel, process test of samples, equipment selection, etc.

    On sale service

    After the signing of the in-sales service contract, we are responsible for the design and manufacture of equipment in strict accordance with the technical index terms of the contract, the installation and commissioning on your site, and the training of 2-3 your operation and maintenance personnel.

    After-sale service

    1. The equipment shall be maintained and upgraded free of charge for life from the date of purchase;

    2. When the equipment arrives at your site, our after-sales service personnel will arrive with us to assist the customer in configuring water, electricity, gas and equipment installation;

    3. Carry out systematic training on the whole equipment to ensure that your operators have a comprehensive understanding of the equipment and basic operation and daily maintenance;

    4. The warranty shall be free for one year from the date of acceptance, and the equipment shall be responsible for lifelong maintenance after one year;

    5. If you can't solve the problem of the equipment, you can call our 24-hour service phone: + 86 18674144263 to ensure the normal operation of your equipment.

    After sales service guarantee

    1. Our after-sales service personnel have been trained in the company for more than one year and have a deep understanding of the principle and application of mechanical equipment;

    2. Our company has been adhering to the business philosophy of "market-oriented, customer-centric, technology as guarantee and service as support". Every customer is our growth mentor. We promise that we will go all out to solve your legitimate requirements and give you the most satisfactory reply in the shortest time;

    3. In the fierce market competition, we regularly train after-sales service personnel to improve their professional skills and ensure that we provide you with the best service.

    Huayou Tianyu

    Huayou Tianyu Technology (wuhan) Co., LTD. is a national high-tech enterprise, a listed enterprise of the new fourth edition, an enterprise of intellectual property demonstration construction in hubei province

    Contact Us

    18674144263
    18674144263
    No. 75-1, Ma’an Road, Jiangxia District, Wuhan